Move the speaker/s and microphone further away from each other: Turning external speakers outward, or pulling speakers in front of a mic can mean getting the mic out of pickup range and eliminate echo.Use a headset: By having the audio from a conference play directly into your ears, this completely eliminates the chance of the speaker output feeding back into your microphone.If you notice an echo or other audio issues when testing, or if you discover that echo is being introduced in the call via a participant’s line, try the following : Having a built-in mic plus an attached webcam with a mic.Hooked line (Calling back into the conference without properly ending the first call).Speaker volume (output) is turned up very high.Very sensitive microphones or input volume set too high.Microphone and speaker/s are very close to one another.More detailed information about how to change the mute mode of your calls and what controls are available to participants, can be found via the FAQs section of the Support Center, or type 'Moderate' in the search box above.If you notice the echo or other disturbance returns when one particular caller unmutes their line, you will know the source of the issue (see below for solutions).When callers need to speak they can unmute their lines with *6 or using the mute button in the online meeting room. Have your calls set to Q&A mode: It is difficult to control the environment and devices used by your participants and this mode will allow you to better manage the call and resolve issues.As a last resort, end the call and have everyone rejoin.You can ask them to remain muted, rejoin the meeting or connect Will be able to pinpoint the source (see below for common causes of echo/įeedback). When you notice the disturbance return with a particular participant, you.PHONE: Callers can press *6 to unmute their individual lines Those callers who need to speak to unmute their lines one by one. VIDEO MEETING: Either manually unmute individual callers or ask only.PHONE: Press *7 (ensure you called in with your moderator PIN VIDEO MEETING: Hit the ' MUTE ALL' button in the participant list. TROUBLESHOOTING: What to do when you hear an echo on the call When an echo is heard in your conference, it is most often not originating with the one hearing it, but with another caller whose audio is echoing back into the conference through their phone/mic. Modified on: Mon, 29 Aug, 2022 at 9:00 AM Solution home Troubleshooting Troubleshooting Audio I'm Hearing an Echo or Feedback on the Conference
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